bk 33 Privacy Policy

Article 1

Introduction and Scope of Application

This Privacy Policy applies to all services, websites, and mobile applications of the bk 33 platform. By creating an account on bk 33 or using any of our services, you are considered to have agreed to the terms described in this policy.

We believe transparency is essential in handling user data. That is why this policy has been prepared separately alongside our Terms and Conditions, so you can understand exactly where your information goes and why.

This policy applies to users in Bangladesh. We do not knowingly collect information from anyone under 21 years of age. If we become aware that a minor's information has been collected, we will delete it immediately.

Article 2

What Information We Collect

For registration and service operations on bk 33, we may collect the following types of information:

2.1 Information You Provide Directly

This is collected when you give us information directly. It includes:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• Identity verification documents (National ID or passport details)
• Mobile banking details used for deposits and withdrawals (bKash, Nagad, Rocket, Upay)

2.2 Automatically Collected Information

When you use our website or app, the following information may be logged automatically:

• IP address and device type
• Browser name and version
• Time of website access and session duration
• Browsing behaviour data collected through cookies and tracking technologies
• Transaction history and gaming activity logs

2.3 Information from Third Parties

For identity verification or fraud prevention purposes, we may occasionally verify information through trusted third parties. This information is used solely for verification purposes.

Article 4

When Information Is Shared with Third Parties

bk 33 never sells your personal information for commercial purposes. However, information may be shared on a limited basis in the following circumstances:

4.1 Service Provider Partners

We work with trusted partners for payment processing (such as bKash, Nagad, Rocket, Upay), fraud detection, and technical services. These partners receive information only for their designated tasks and are required to follow their own privacy policies.

4.2 Legal Requirements

We may provide necessary information in response to a court order, a lawful request from a law enforcement agency, or any other legal obligation.

4.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may pass to the new entity. We will notify you in advance of any such change, and your rights will remain protected.

4.4 With Your Consent

For any sharing of information beyond the cases above, we will obtain your separate and explicit consent.

Article 6

Data Security Measures

bk 33 applies industry-standard technical and administrative measures to protect user information.

6.1 Technical Security

• All data transfers are secured through SSL (Secure Sockets Layer) encryption.
• Passwords are never stored in plain text; strong encryption algorithms are used.
• Regular security audits are conducted at the server level.
• Firewalls and intrusion detection systems are active to prevent unauthorised access.

6.2 Administrative Security

• Only authorised staff can access user information, and they receive appropriate training.
• Every instance of data access is logged and monitored.
• Security policies are reviewed and updated regularly.

However, no method of transmitting information over the internet is completely secure. We strive to ensure the highest level of protection, but we cannot guarantee absolute data security.

Article 8

Your Data Rights

As a bk 33 user, you have the following rights over your own information:

8.1 Right to Access

If you want to know what information we have collected about you and for what purpose, you can contact us. We will respond within a reasonable timeframe.

8.2 Right to Correction

If any information in your profile is incorrect or incomplete, you can request a correction. Some details can be changed directly in account settings; for others, please contact our support team.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Opt Out of Marketing

If you no longer wish to receive promotional messages, you can withdraw your consent at any time. This can be done through account settings or by contacting our support team.

To learn more about these rights or to get in touch, visit our FAQ section or speak directly with our support team via live chat.

Article 10

Changes and Updates to This Policy

We may update this Privacy Policy from time to time due to business changes, the addition of new services, or legal requirements.

For significant changes, we will notify you in advance by email or via a site notification. The date of the change will be noted at the top of the page under "Last Updated".

Continued use of our services after any changes will be taken as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.